Complaints Service

ΜΕΝΟΥ

Complaint filing

The Company makes sure that its staff are properly qualified to perform their duties. Where the staff are authorized by the Company to enter the customer’s premises, they bear an ID card with their personal details or wear an appropriate uniform for easy identification.

The Company operates a properly staffed department in charge of:

Customers may contact the Company either through the Customer Service Office or by email to: cust_complaints@edathess.gr

NB: Click here to see an important notice on personal data.


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On 30/09/2023, the merger of the Distribution Network Operations EDA THESS and EDA ATTICA was completed with their absorption by the Distribution Network Operator DEDA, which becomes the universal successor of all rights, obligations and in general all legal relations of the absorbed Operators.